Privacy policy
This policy outlines how De Biase collects, uses, and protects your personal information when you visit or make a purchase from our website.
Company Information
DE BIASE LTD
Unit 2, Springfield Mills
LS20 9BA
United Kingdom
Email: info@bydebiase.com
Information We Collect
Information you provide
When placing an order or contacting us, we may collect:
Name
Email address
Phone number
Billing and shipping address
Order and purchase details
Information collected automatically
When browsing our website, we may collect:
IP address
Device and browser information
Pages visited and time spent on site
Interaction data
This information is used to improve performance, security, and user experience.
How We Use Your Information
We use your information to:
Process and fulfil orders
Communicate regarding your purchase
Provide customer support
Send marketing communications (where consent is given)
Improve our website and services
Prevent fraud and misuse
Accounts
If you create an account, your information is stored securely to allow you to manage orders and checkout more efficiently.
Marketing Communications
If you subscribe, we may send updates, new arrivals, and exclusive offers.
You can unsubscribe at any time using the link provided in our emails.
Sharing Your Information
We may share your information with trusted third parties where necessary, including:
Shopify (our website platform)
Payment providers
Delivery and shipping partners
Analytics providers such as Google Analytics
All third parties are required to handle your data securely and in accordance with data protection laws.
International Shipping
As we ship internationally, your information may be shared with courier and logistics providers outside of the UK where required to complete delivery.
Payment Providers
If you choose to pay using Klarna or Clearpay, we may share relevant personal information (such as contact and order details) to enable them to assess eligibility and provide payment options.
Your data is handled in accordance with their respective privacy policies.
Cookies
Our website uses cookies to enhance your browsing experience and improve our services.
These may include:
Essential cookies for website functionality
Analytics cookies
Marketing and performance cookies
You can manage or disable cookies through your browser settings.
Data Retention
We retain personal data only for as long as necessary to fulfil orders, meet legal obligations, and resolve disputes.
Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Withdraw consent for marketing at any time
To exercise these rights, please contact:
info@bydebiase.com
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements.
Contact
For any privacy-related enquiries, please contact:
info@bydebiase.com